Dell Technologies - Internal

Advisory Consultant-AIOps & DataOps

Join Dell Technologies in Bangalore as an Advisory Consultant-AIOps & DataOps. Leverage ServiceNow for AIOps, CI/CD, and cloud solutions. 12+ years required.

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Direct Hire
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Expert/Leadership
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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DevOps
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Discovery
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Event Management
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IT Service Management
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Integration Hub
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Reporting and Analytics
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
April 22, 2025

As an Advisory Consultant on the Consulting team in Bangalore, you will provide consultative business and technical delivery services for complex customer-facing consulting engagements. You will work alongside other Dell badged Consultants to earn the customer’s trust and provide guidance to technical members of the team.

Requirements

  • 12+ years of hands-on experience with Infrastructure-as-Code (Terraform, Ansible, Puppet), CI/CD pipelines (Jenkins, Bamboo), artifact/version control (Git, Nexus), and configuration management across hybrid/multi-cloud ecosystems (AWS, Azure, GCP)
  • Proven delivery experience on Kubernetes, Docker and Cloud Foundry, with deep knowledge of container orchestration, service discovery and scalable platform architecture
  • Proven hands-on experience on Observability & AIOps Implementation, with tools such as Dynatrace, ELK, Grafana, Prometheus or AppDynamics, including dashboarding, telemetry data visualization, and integration with ITSM tools like ServiceNow
  • Strong business acumen and communication skills for conducting Client-Facing Discussions & Pre-Sales Collaboration, with demonstrated engagement in customer workshops, solution demos and active contributions to RFP/RFI processes alongside Sales/Pre-Sales teams
  • Working knowledge of AIOps use-cases like anomaly detection, event correlation, automated remediation, and experience with SRE metrics such as MTTR, MTBF, SLO, and SLI

Benefits

  • Opportunity to grow your career with some of the best minds and most advanced tech in the industry
  • Unique family of businesses that helps individuals and organizations transform how they work, live and play
  • Equal employment opportunity for all employees and a work environment free of discrimination and harassment

Requirements Summary

12+ years of experience in Infrastructure-as-Code, CI/CD pipelines, and configuration management, with proven delivery experience on Kubernetes, Docker, and Cloud Foundry