Black Box

AI Engineer

Join Black Box as an AI Engineer to develop AI/ML models, utilize ServiceNow for integration, and enhance AIOps. Requires 5+ years in AI/ML, Python, SQL.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 25, 2025

As an AI Engineer, you will develop and leverage AI/ML models, implement Retrieval-Augmented Generation techniques, and work with cross-functional teams to analyze datasets and ensure model deployment. This role includes AIOps responsibilities, model performance oversight, and lifecycle management.

Requirements

  • 5+ years of experience in AI/ML engineering, data science, or a related field.
  • Proven expertise in building models using frameworks such as TensorFlow, PyTorch, and scikit-learn.
  • Proficiency in Python, SQL, and experience with Azure (preferred), AWS, or Google Cloud for scalable AI/ML solutions.
  • Strong understanding of Natural Language Processing (NLP), Computer Vision, Generative AI, and other advanced ML techniques.
  • Experience with AI-driven solutions for dialogue management, NER, NLU, QA, OCR, and knowledge retrieval.
  • Practical knowledge in integrating AI models with SAP, ServiceNow, or similar enterprise systems.
  • Hands-on experience in using experiment tracking tools like Weights & Biases (W&B), and proficiency with AIOps tools and techniques.

Benefits

  • Opportunity to work with cross-functional teams and leverage AI/ML models
  • Develop and enforce guidelines for ethical AI and data governance
  • Stay up-to-date with the latest advancements in AI/ML, including new generative AI technologies
  • Drive thought leadership through internal knowledge sharing, AI workshops, and external publications

Requirements Summary

5+ years of AI/ML experience, expertise in building models, and proficiency in Python, SQL, and cloud platforms