Analyst - ServiceNow Technical Lead - Global Service Management

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism.

Requirements

• Technical depth and expertise in the ServiceNow platform
• Strong verbal and written communications, along with the ability to articulate the ideas and recommendations to management, architects and cross-functional teams
• Problem-Solving: Strong analytical and problem-solving skills with the ability to troubleshoot complex issues.
• Communication: Excellent verbal and written communication skills, with the ability to effectively collaborate with technical and non-technical stakeholders.
• Team Player: Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• A great sense of humor and passion to engage people

Benefits

• Company bonus
• Comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)