S&P Global - Internal

Application Operations Engineer

Join S&P Global in Hyderabad as an Application Operations Engineer. Leverage ServiceNow for ITSM, automation, and system optimization. Benefits include health coverage, flexible time off, and career growth opportunities.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
April 8, 2025

As an Application Operations Engineer at S&P Global, you will work in a diverse and responsible team, gathering and analyzing metrics, partnering with development teams, and creating sustainable systems and services through automation. You will also have opportunities to work with different technologies and teams, and contribute to the company's mission of providing critical insights to the market.

Requirements

  • Bachelor’s degree (or equivalent) in computer science or related discipline
  • At least 3+ years of experience
  • Proactive approach to identifying problems, performance bottlenecks, and areas for improvement
  • Strong interpersonal skills, analytical and problem-solving ability along with strong written and verbal communication
  • Ability to communicate ideas in both technical and non-technical ways
  • A strong capacity for teamwork and a sense of ownership and able to work independently and be self-driven
  • Hands on Experience with Linux Server, AD, LDAP, DNS, Network Storage, AWS Compute services (EC2, FSX, Managed AD, Route 53, etc...)
  • Ability to program using scripting with tools or languages, such as PowerShell, Python, Ansible, Terraform and Bash
  • Familiarity with ITSM processes like Incident, Problem and Change Management using ServiceNow (preferable)

Benefits

  • Health & Wellness: Health care coverage designed for the mind and body
  • Flexible Downtime: Generous time off helps keep you energized for your time on
  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills
  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs
  • Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families
  • Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference

Requirements Summary

Bachelor's degree in computer science or related discipline, 3+ years of experience, and strong communication skills