S&P Global - Internal

Application Operations Engineer

Join S&P Global as an Application Operations Engineer in Hyderabad. Analyze metrics, support applications, and enhance systems. Requires 3+ years experience. Benefits include health perks and continuous learning.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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DevOps
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified Application Developer

Job description

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Posted on:
 
February 4, 2025

The Application Operations Engineer will be responsible for gathering and analyzing metrics, partnering with development teams, and creating sustainable systems. The role requires a proactive approach, strong interpersonal skills, and the ability to communicate technical and non-technical ideas. The team works on multiple applications and provides support in two shifts, with a focus on Linux Server, AD, LDAP, DNS, Network Storage, and AWS Compute services.

Requirements

  • Bachelor’s degree (or equivalent) in computer science or related discipline
  • At least 3+ years of experience
  • Proactive approach to identifying problems, performance bottlenecks, and areas for improvement
  • Strong interpersonal skills, analytical and problem-solving ability, and strong written and verbal communication
  • Ability to communicate ideas in both technical and non-technical ways
  • A strong capacity for teamwork and a sense of ownership, able to work independently and be self-driven
  • Hands on Experience with Linux Server, AD, LDAP, DNS, Network Storage, AWS Compute services (EC2, FSX, Managed AD, Route 53, etc...)
  • Ability to program using scripting with tools or languages, such as PowerShell, Python, Ansible, Terraform, and Bash
  • Familiarity with ITSM processes like Incident, Problem, and Change Management using ServiceNow (preferable)

Benefits

  • Health & Wellness
  • Flexible Downtime
  • Continuous Learning
  • Invest in Your Future
  • Family Friendly Perks
  • Beyond the Basics

Requirements Summary

Bachelor’s degree in computer science, 3+ years of experience, strong interpersonal skills, and ability to communicate technical and non-technical ideas