Transurban

Application Support Analyst

Join Transurban as an Application Support Analyst in Melbourne. Support critical systems, ensure seamless tolling, and enjoy flexible benefits.

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Direct Hire
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Entry Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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DevOps
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Virtual Agent
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
March 7, 2025

As an Applications Support Analyst, you'll provide operational support for Transurban's Customer Platforms systems and co-dependent applications. You'll contribute to lasting and positive changes that shape the future of our cities and communities by ensuring our tolling systems function seamlessly.

Requirements

  • Experience in applications support of mission critical systems (Oracle Fusion suite desirable)
  • Experience in AWS Services
  • Experience in Monitoring tools such as Splunk Monitoring, Oracle Enterprise Monitoring
  • Experience in Scheduling tools such as Jenkins, CA Workload Automation
  • Experience in Jira, Confluence, ServiceNow
  • Experience in managing SSL certificates and key management
  • Experience in file transfer protocols (Axway, WS_FTP)
  • Technical support experience in Linux/UNIX, Client/Server and Networking environments with proficiency in the use of related diagnostic tools
  • Exposure to Oracle RDBMS and Microsoft SQL Server
  • Exposure to scripting (Java, Python, Bash, Groovy)

Benefits

  • A range of flexible working and leave options
  • 16 weeks paid parental leave (regardless of gender or carer status)
  • Learning and development opportunities
  • Health and wellbeing support
  • Share offers and insurance benefits
  • Social activities, community give-back programs and paid volunteer days

Requirements Summary

Experience in applications support, AWS Services, monitoring tools, scheduling tools, and technical support in Linux/UNIX, Client/Server, and Networking environments