Application Support Analyst

As an Application Support Analyst, you will provide application maintenance and support, evaluate and make recommendations on techniques, practices, process improvements or technologies that would enhance business needs. You will work with a team focused on critical application support and be responsible for application maintenance and support, evaluating and making recommendations on techniques, practices, process improvements or technologies that would enhance business needs.

Requirements

• 2+ years of experience in an Application/Technology support role
• Experience in IT Service Management
• Good understanding of web-based client facing applications
• Strong understanding of enterprise architecture patterns and best practices
• Experience with monitoring tools like Dynatrace, AppInsight, APIM Catchpoint
• Knowledge of Azure DevOps/Control-M/ServiceNow/Datastage/Linux
• Leaderships and organizational skills needed to prioritize assignments, follow through on open issues and escalate when required

Benefits

• 401k and pension
• Medical, dental, vision, spending accounts and disability
• Paid time off
• Parental and caregiver leave
• Life & accident insurance
• Discretionary bonus program