Citizens

Asset Management and CMDB Manager

Join Citizens as an Asset Management and CMDB Manager in the U.S. Oversee IT asset tracking, ensure CMDB integrity, and collaborate with teams. Bachelor's required.

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Direct Hire
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Entry Level
ServiceNow Role Type:
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Technical Project Manager
ServiceNow Modules:
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Configuration Management Database
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Software Asset Management
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IT Operations Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Hardware Asset Management
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
February 10, 2025

The CMDB and Asset Management Manager is responsible for overseeing the accuracy and integrity of an organization's Configuration Management Database (CMDB), ensuring all IT assets are properly tracked and managed throughout their lifecycle.

Requirements

  • Strong understanding of IT infrastructure and service management practices
  • Expertise in ServiceNow CMDB tools and technologies
  • Data analysis and reporting skills to interpret CMDB information
  • Excellent communication and collaboration skills to work with cross-functional teams
  • Knowledge of IT asset management best practices and compliance requirements

Benefits

  • Agility
  • Cost-Benefit Analysis
  • Cross-Functional Collaboration
  • Customer-Centricity
  • Emerging Technologies
  • Empowering Others
  • End-To-End Solutions (E2E)
  • Feasibility Study
  • Industry Insight
  • Information Technology (IT) Infrastructure
  • Innovation
  • Network/System Architecture, Configuration and Management
  • Optimizing People Productivity
  • Performance Measurement
  • Principles of Information Technology
  • Requirements Analysis
  • Solution Design and Architecture (SD&A)
  • Strategic Thinking
  • User & Customer Support
  • Valuing Diversity and Inclusion

Requirements Summary

Bachelor's degree in Computer Science or similar technology related field. 0 years of experience