Asset & Wealth Management, Platform Specialist, Analyst - Chicago

A career with Goldman Sachs Asset & Wealth Management offers the opportunity to help clients across the globe while discovering your own potential. As a Platform Specialist/Internal Customer Success Specialist, you will provide white glove support to sales and sales leadership, manage inbound issues and requests, and develop a deep understanding of our CRM and associated sales tools.

Requirements

• 2-4 years of prior experience in a customer success, user support, or account management role
• High level of patient and understanding when addressing user issues
• Excellent organizational and communication skills
• Ability to learn and grow quickly with the evolving needs of a team and organization
• Familiarity with Salesforce CRM and customer support/customer service platforms such as ServiceNow, Zendesk, Salesforce Service Cloud, etc.

Benefits

• Competitive benefits and wellness offerings
• Discretionary bonus