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MSD
Associate Director, ServiceNow Human Resources Solutions Lead
Join MSD as an Associate Director, ServiceNow HR Solutions Lead in West Point, PA. Drive HR tech strategy, enhance user experience, and enjoy competitive benefits.
Direct Hire
Expert/Leadership
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Change Management
Human Resources Service Delivery
IT Service Management
Service Portal
Virtual Agent
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Job description
Posted on:
March 7, 2025
The Associate Director, ServiceNow Human Resources Solutions Lead is responsible for the enablement and usage strategy of the ServiceNow Human Resources platform. The individual will partner with Human Resources & IT leaders and will represent the technical interests of Human Resources through the design of technology solutions that support the strategic direction of the business, always thinking of solutions through the lenses of improving user experience and operating efficiency.
Requirements
- Solution Design & Implementation
- Strategic Planning
- Stakeholder Engagement
- Process Optimization
- Technology Leadership
- Change Management
- Performance Metrics & Reporting
- Benchmarking
Benefits
- bonus eligibility
- long term incentive
- health care and other insurance benefits
- retirement benefits
- paid holidays
- vacation
- sick days
Requirements Summary
10+ years of experience in HR/HRIS/IT/Operations, 5+ years of experience with ServiceNow HRSD modules, strong understanding of Human Resources processes and best practices
Apply now
West Point
|
Pennsylvania
United States
Expert/Leadership
Hybrid
Full Time
139600-219700 USD/year
