ServiceNow is seeking an Associate Manager, Site Reliability Engineering to drive a culture of automation, improve infrastructure reliability, and provide training and support to partner teams.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- 7+ Yrs of Hands-on technical skills in Linux, databases, systems and coding
- Experience in team management
- Design and implementation of monitoring solutions for large and scalable environments
- Experience with cloud operations, follow-the-sun and geographic distributed teams
- Experience working in software, platform and infrastructure delivered as a service
- Knowledge of principles and methods involving ITIL v3
- Outstanding interpersonal skills and strong communication skills, both written and verbal
- Uncompromising attention to detail
Benefits