AV and VTC Technician, Senior

The AV and VTC Technician, Senior will apply current infrastructure expertise to support video teleconferencing (VTC) and collaborative Audiovisual (AV) efforts using Microsoft Teams. The role involves installing and configuring new VTC and AV environments, troubleshooting and repairing multimedia equipment and data cabling, and providing customer support for highly visible VTC and AV operations.

Requirements

• 8+ years of experience supporting AV and VTC solutions through maintenance, design, installation, configuration, or systems management
• Experience with AMX, Polycom, and Creston AV configuration and programming on classified federal systems
• Experience troubleshooting AV or VTC on federal classified systems
• Knowledge of AV systems integration with Microsoft Teams
• Knowledge of VMWare Horizon and Cisco control systems or switch programming
• Top Secret clearance
• HS diploma or GED
• Experience using an ITSM tool such as Remedy or ServiceNow and program management tools such as Microsoft Project and Jira
• Ability to work independently to complete assignments and projects effectively in a timely manner
• Possession of excellent verbal and written communication skills
• Possession of excellent interpersonal skills
• Bachelor's degree
• Security+ Certification

Benefits

• Health, life, disability, financial, and retirement benefits
• Paid leave
• Professional development
• Tuition assistance
• Work-life programs
• Dependent care