Booz Allen Hamilton

AV and VTC Technician, Senior

Join Booz Allen Hamilton as a Senior AV and VTC Technician in Fort Belvoir, VA. Leverage 8+ years of AV/VTC expertise, enjoy comprehensive benefits.

ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
February 24, 2025

AV and VTC Technician, Senior: Apply expertise in supporting video teleconferencing (VTC) and collaborative Audiovisual (AV) efforts using Microsoft Teams. Support VTC and AV with cabling, equipment installations, configuration, and troubleshooting.

Requirements

  • 8+ years of experience supporting AV and VTC solutions through maintenance, design, installation, configuration, or systems management
  • Experience with AMX, Polycom, and Creston AV configuration and programming on classified federal systems
  • Experience troubleshooting AV or VTC on federal classified systems
  • Knowledge of AV systems integration with Microsoft Teams
  • Knowledge of VMWare Horizon and Cisco control systems or switch programming
  • Top Secret clearance
  • HS diploma or GED
  • Experience using an ITSM tool such as Remedy or ServiceNow and program management tools such as Microsoft Project and Jira
  • Ability to work independently to complete assignments and projects effectively in a timely manner
  • Possession of excellent verbal and written communication skills
  • Possession of excellent interpersonal skills
  • Bachelor's degree
  • Security+ Certification

Benefits

  • health benefits
  • life insurance
  • disability insurance
  • financial benefits
  • retirement benefits
  • paid leave
  • professional development
  • tuition assistance
  • work-life programs
  • dependent care
  • recognition awards

Requirements Summary

8+ years of experience in AV and VTC solutions; knowledge of AV systems integration with Microsoft Teams; Top Secret clearance