Booz Allen Hamilton

AV/VTC Technician, Senior

Join Booz Allen Hamilton as a Senior AV/VTC Technician in Washington, DC. Support VTC/AV operations, troubleshoot systems, and enjoy comprehensive benefits.

ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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Integration Hub
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Virtual Agent
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
January 29, 2025

AV/VTC Technician, Senior: Apply expertise in supporting video teleconferencing (VTC) and collaborative Audiovisual (AV) efforts, troubleshoot equipment issues, and provide customer support for highly visible VTC and AV operations.

Requirements

  • 8+ years of experience supporting AV and VTC solutions
  • Experience troubleshooting AV systems
  • Knowledge of AV systems integration with MS Teams
  • Knowledge of Extron or Cisco control systems or switch programming
  • Secret clearance
  • HS diploma or GED
  • Security+ Certification
  • Experience with AMX, Polycom, and Creston AV configuration and programming
  • Experience using ServiceNow and program management tools
  • Ability to work independently and possess excellent verbal and written communication skills

Benefits

  • Health, life, disability, financial, and retirement benefits
  • Paid leave, professional development, tuition assistance, work-life programs, and dependent care
  • Recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values

Requirements Summary

8+ years of experience, troubleshooting skills, MS Teams integration, Secret clearance