CLS-Group

AVP - Infrastructure Network Operations Engineer – US

Department - JobBoardly X Webflow Template
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Virtual Agent
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 17, 2025

The AVP – Infrastructure Network Operations Engineer will leverage their technical expertise and process improvement skills to optimize support of CLS's network and datacentre infrastructure.

Requirements

  • Proficiency in configuring, maintaining, and troubleshooting enterprise, data center & cloud network architecture.
  • Proficiency in creating technical documents, runbooks, and network diagrams.
  • Familiarity with SaaS-based security and SASE architecture, Zero Trust principles.
  • Familiarity with monitoring tools like SolarWinds and Dynatrace.
  • Familiarity working with ServiceNow or other ticketing systems.
  • Prior experience of working in an NOC environment would be a plus.

Benefits

  • Holiday - UK/Asia: 25 holiday days and 3 ‘life days’ (in addition to bank holidays). US: 23 holiday days.
  • 2 paid volunteer days so that you can actively support causes within your community that are important to you.
  • Generous parental leave policies to ensure you can enjoy valuable time with your family.
  • Parental transition coaching programmes and support services.
  • Wellbeing and mental health support resources to ensure you are looking after yourself, and able to support others.
  • Affinity Groups (including our Women’s Forum, Black Employee Network and Pride Network) in support of our organisational commitment to embrace and always be learning more about DE&I.
  • Hybrid working to promote a healthy work/life balance, enabling employees to work collaboratively in the office when needed and work from home when they don’t.
  • Active support of flexible working for all employees where possible.
  • Monthly ‘Heads Down Days’ with no meetings across the whole company.
  • Generous non-contributory pension provision for UK/Asia employees, and 401K match from CLS for US employees.
  • Private medical insurance and dental coverage.
  • Social events that give you opportunities to meet new people and broaden your network across the organisation.
  • Annual flu vaccinations.
  • Discounts and savings and cashback across a wide range of categories including health and retail for UK employees.
  • Discounted Gym membership – Complete Body Gym Discount/Sweat equity program for US employees.
  • All employees have access to Discover – our comprehensive learning platform with 1000+ courses from LinkedIn Learning.
  • Access to frequent development sessions on a number of topics to help you be successful and develop your career at CLS.

Requirements Summary

Proficiency in configuring and troubleshooting network architecture, monitoring tools, and technical documents