Axway ST Senior Software Engineer

Sopra Steria is seeking a Senior Software Engineer to work on Axway ST products, with a focus on application/production support, L2/L3 support, and troubleshooting. The ideal candidate will have experience working with cloud technologies, network protocols, and security.

Requirements

• Autonomous with one programming language/scripting
• Autonomous with one Database, good understanding of SQL queries
• Autonomous with Unix/Linux/RedHat/CentOS/AIX etc.
• Network protocols & security (encryption / authentication / Certificates)
• Good hands on the Axway MFT products (XFB, Gateway, Secure Transport)
• Knowledge of SSL/encryption/Keys/certificates
• Strong knowledge of AS2, SFTP, FTP, FTPS, HTTP/S data communication protocols with expertise using any gateway tool
• Experience working with Trading Partner Profile Management and configurations
• Cloud Awareness- GCS/S3, skills on troubleshooting, logging/debugging
• Cloud / Managed Services / Product Support (L2/L3) exposure
• Exposure on Cloud like AWS/Azure/GCP etc.
• Exposure on Dockers, Kubernetes and Container-based technologies
• Knowledge of Disaster Recovery
• Knowledge of No Downtime Upgrades
• Knowledge of SSO and its concept
• Knowledge of Log forwarders like Splunk etc.
• Strong communication(both written and verbal) and client interfacing skills
• Customer/Front Office engagement experience
• Ability to coordinate with Multiple Onshore and Offshore teams
• Willing to work in 24X7 shifts
• Quick learner with an ability to acquire new skills in short time
• Flexible to work with and good team player

Benefits

• Application/Production Support in 24X7 model
• Production support experience
• L2/L3 support with good analytical and diagnostic and RCA ability
• Application onboarding, patching and upgrade experience
• Monitoring service interruption alerts and troubleshooting them as per SLA
• Addressing live issues and resolving them within pre-defined SLAs with improved productivity and quality
• Familiarization of ITIL concepts and experienced in use of service management tool like ServiceNow, etc.
• Good in prioritizing the tasks and organizing self as per delivery