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Ignite IT
Business Analyst
Join Ignite IT in Washington, DC as a Business Analyst. Leverage ServiceNow skills to document processes and support cloud projects. 3+ years required. Great benefits!
Mid-Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
IT Service Management
Virtual Agent
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
March 12, 2025
Join our team as a Business Analyst and work alongside innovative professionals in emerging and secure technology. You will collaborate with stakeholders, document processes, and develop reports to support government cloud infrastructure projects.
Requirements
- Business analysis and IT infrastructure knowledge.
- Experience with ITSM tools (e.g., ServiceNow, Remedy).
- Strong documentation and reporting skills.
- Understanding of cloud and hybrid IT environments.
- 3+ years of experience in similar roles.
Benefits
- 401(k) with matching and 100% Vested
- Health Insurance - 3 plans to select from
- Dental insurance
- Vision Insurance
- Health savings account
- Life insurance
- Short Term Disability
- Long Term Disability
- AD&D
- Paid time off
- Professional development assistance
- Training
- Tuition reimbursement
- Flexible schedule
- Flexible spending account
- Referral program
- Paid Legal Plan
Requirements Summary
3+ years of experience in business analysis and IT infrastructure, strong documentation skills, and experience with ITSM tools
Apply now
Washington
|
District of Columbia
United States
Mid-Level
In-Person
Full Time
