About the company

Devoteam is a leading European consultancy focused on digital strategy, technological platforms, cybersecurity and business transformation through technology. Focused on 6 areas of specialization, we address the strategic challenges of our clients: Digital Business & Products, Data-driven Intelligence, Distributed Cloud, Business Automation, Cybersecurity and the Sustainability achieved through Digitalization.The Technology is in our DNA and we believe in it as a lever capable of driving change to improve, maintaining a balance that allows us to offer our clients high-level technological tools but always with the closeness and professionalism of a team that acts as a guide during the journey.Our 25 years of experience make us an innovative, consolidated and mature consultancy that allows the development of our 8,000 people, continuously certifying our consultants in the latest technologies and counting on experts in: Cloud, BI, Data Analytics, Business Process Excellence, Customer Relationship Management, Cybersecurity, Digital Marketing, Machine Learning, Engineering and Software Development.Devoteam has been awarded as Partner of the year 2021 of the 5 cloud leaders: AWS, Google Cloud, Microsoft, Salesforce and ServiceNow.

#CreativeTechForBetterChange

Job description

We are looking to incorporate a business analyst (Business Analyst).

Responsibilities:

• Will work in collaboration with the global and local business stakeholders to improve the CRM through process/problem analysis, requirement gathering, functional specification documentation and change management.
• Support the technical team in the design and validation of solutions, including case reviews.
• Meet the demand for integration of platforms of the stakeholders of Commercial Insurance and Life and Corporate Pensions
• Utilize Microsoft Dynamics 365 and Power Platform to implement the best-in-class CRM features.
• Promote the use and coverage of main entities to generate sales information.

Requirements:

• Excellent business analysis and process analysis skills.
• Clear customer-centric orientation.
• Ability to think creatively and collaboratively to resolve business challenges.
• Ability to prioritize and execute tasks under pressure.
• Experience in agile projects.
• Experience in Commercial Insurance.
• Experience in integration projects, techniques and technology.
• Experience in CRM tools and processes, particularly Microsoft Dynamics 365.
• Ability to work in distributed international teams.
• Fluent English spoken and written.
• Experience in Office 365/Power Platform integrations will be valued.