Leidos

Business Analyst (Change Mngt, SNow Module Admin)

Join Leidos as a Business Analyst in Washington, DC, focusing on ServiceNow Change Management. Requires 4+ years in ITSM and a related degree. Competitive salary and growth opportunities.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Change Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 16, 2025

The Business Intelligence Analyst will support a large U.S. Department of Justice program, analyzing and reporting on change management activities, managing the ServiceNow Change Management module, and providing insights to support operational decision-making and continuous improvement.

Requirements

  • Bachelor's degree in Business Intelligence, Information Technology, Computer Science, Data Analytics, or a related field
  • 4+ years of experience in business intelligence, data analysis, or IT service management
  • Experience with ServiceNow platform administration, especially in the Change Management module
  • Familiarity with ITIL framework and change management processes

Benefits

  • Competitive salary
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

Requirements Summary

Bachelor's degree in related field, 4+ years of experience in business intelligence, data analysis, or IT service management, experience with ServiceNow platform administration