Booz Allen Hamilton

Business Operations Lead

Join Booz Allen Hamilton as a Business Operations Lead in McLean, VA. Oversee service delivery, requiring 5+ years in business analysis and Agile. Great benefits!

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Consulting
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Mid-Level
ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Human Resources Service Delivery
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IT Operations Management
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DevOps
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
February 7, 2025

We are seeking a highly skilled Business Operations Lead to join our dynamic team. You will oversee the operational efficiency of service delivery and bridge the gap between business needs.

Requirements

  • 5+ years of experience as a business or system requirements analyst
  • 5+ years of experience with SDLC methodologies and practices
  • Experience with Agile development methodology
  • Experience with SharePoint, Jira, Slack, Teams, Microsoft Office suite, and ServiceNow
  • Bachelor's degree in an Information Technology field

Benefits

  • Health, life, disability, financial, and retirement benefits
  • Paid leave, professional development, tuition assistance, work-life programs, and dependent care
  • Recognition awards program

Requirements Summary

5+ years of experience, SDLC methodologies, Agile development, SharePoint, Jira, Slack, Teams, ServiceNow, IT degree