Booz Allen Hamilton

Business Operations Lead

Join Booz Allen Hamilton in McLean, VA as a Business Operations Lead. Oversee operational efficiency, manage legal systems, and enjoy comprehensive benefits.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Human Resources Service Delivery
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DevOps
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IT Operations Management
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Now Platform App Engine
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Service Mapping
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Certified System Administrator

Job description

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Posted on:
 
February 7, 2025

We are seeking a Business Operations Lead to join our dynamic team. In this role, you will bridge the gap between business needs while overseeing the operational efficiency of service delivery. You will be responsible for overseeing the overall operational management of a portfolio of legal business systems.

Requirements

  • 5+ years of experience as a business or system requirements analyst
  • Experience with SDLC methodologies and practices
  • Experience with the Agile development methodology
  • Experience with SharePoint, Jira, Slack, Teams, Microsoft Office suite, and ServiceNow

Benefits

  • health, life, disability, financial, and retirement benefits
  • paid leave, professional development, tuition assistance, work-life programs, and dependent care
  • recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values

Requirements Summary

5+ years of experience as a business or system requirements analyst, experience with SDLC methodologies and practices, experience with Agile development methodology