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Booz Allen Hamilton
Business Operations Lead
Join Booz Allen Hamilton as a Business Operations Lead in McLean, VA. Oversee service delivery, manage legal systems, and collaborate with teams. 5+ years in analysis required. Benefits include health, tuition assistance, and recognition awards.
Consulting
Mid-Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Human Resources Service Delivery
IT Operations Management
DevOps
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
February 7, 2025
We are seeking a highly skilled Business Operations Lead to oversee the operational efficiency of service delivery and bridge the gap between business needs. The role involves overseeing the operational management of a portfolio of legal business systems, onboarding new IT applications, and coordinating with cross-functional teams to resolve operational issues.
Requirements
- 5+ years of experience as a business or system requirements analyst
- 5+ years of experience with SDLC methodologies and practices
- Experience with Agile development methodology
- Experience with SharePoint, Jira, Slack, Teams, Microsoft Office suite, and ServiceNow
- Bachelor's degree in an Information Technology field
Benefits
- Health, life, disability, financial, and retirement benefits
- Paid leave, professional development, tuition assistance, work-life programs, and dependent care
- Recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values
Requirements Summary
5+ years of experience in business or system requirements analysis, experience with SDLC methodologies, and a Bachelor's degree in IT
Apply now
McLean
|
Virginia
United States
Mid-Level
Hybrid
Full Time
75600-172000 USD/year
