Booz Allen Hamilton

Business Operations Lead

Join Booz Allen Hamilton as a Business Operations Lead in McLean, VA. Oversee service delivery, manage documentation, and collaborate with teams. 5+ years required. Benefits include health, retirement, and professional development.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Human Resources Service Delivery
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DevOps
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IT Operations Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
February 7, 2025

The Business Operations Lead will oversee the operational efficiency of service delivery, bridge the gap between business needs, and manage operational documentation. They will work on onboard new IT applications, coordinate with cross-functional teams, and track vulnerability remediation efforts. The role requires 5+ years of experience in business or system requirements analysis, SDLC methodologies, and Agile development.

Requirements

  • 5+ years of experience as a business or system requirements analyst
  • 5+ years of experience with SDLC methodologies and practices
  • Experience with the Agile development methodology
  • Experience with SharePoint, Jira, Slack, Teams, Microsoft Office suite, and ServiceNow
  • Bachelor's degree in an Information Technology field

Benefits

  • health benefits
  • life benefits
  • disability benefits
  • financial benefits
  • retirement benefits
  • paid leave
  • professional development
  • tuition assistance
  • work-life programs
  • dependent care

Requirements Summary

5+ years of experience in business or system requirements analysis, SDLC methodologies, and Agile development, Bachelor's degree in Information Technology