Booz Allen Hamilton

Business Operations Lead

Join Booz Allen Hamilton as a Business Operations Lead in McLean, VA. Oversee service delivery, manage incidents, and enjoy great benefits.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Service Catalog
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
January 30, 2025

We are seeking a Business Operations Lead to join our dynamic team, responsible for overseeing the operational efficiency of service delivery, coordinating with cross-functional teams, and managing service requests and incidents.

Requirements

  • 5+ years of experience as a business or system requirements analyst
  • 5+ years of experience with SDLC methodologies and practices
  • Experience with Agile development methodology
  • Experience with SharePoint, Jira, Slack, Teams, Microsoft Office suite, and ServiceNow
  • Bachelor's degree in an Information Technology field

Benefits

  • health, life, disability, financial, and retirement benefits
  • paid leave, professional development, tuition assistance, work-life programs, and dependent care
  • recognition awards program acknowledges employees for exceptional performance

Requirements Summary

5+ years of experience in business or system requirements analysis, experience with SDLC methodologies and Agile development, and a Bachelor's degree in IT