We are seeking a Business Operations Lead to join our dynamic team, responsible for overseeing the operational efficiency of service delivery, coordinating with cross-functional teams, and managing service requests and incidents.
Requirements
- 5+ years of experience as a business or system requirements analyst
- 5+ years of experience with SDLC methodologies and practices
- Experience with Agile development methodology
- Experience with SharePoint, Jira, Slack, Teams, Microsoft Office suite, and ServiceNow
- Bachelor's degree in an Information Technology field
Benefits
- health, life, disability, financial, and retirement benefits
- paid leave, professional development, tuition assistance, work-life programs, and dependent care
- recognition awards program acknowledges employees for exceptional performance