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Toyota North America
Business Reliability Analyst
Join Toyota North America as a Business Reliability Analyst in Markham, ON. Leverage ServiceNow skills for IT application support and operational excellence. Competitive salary, benefits, and growth opportunities.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 19, 2025
Business Reliability Analyst position at Toyota Financial Services (TFS) provides retail, leasing and dealer financing services to Toyota and Lexus dealerships and customers across Canada. The analyst will lead daily operational support activities, provide IT application support, and ensure adherence to established contracts/SLAs.
Requirements
- Bachelor’s degree or diploma in Computer Science, Information Systems or a related field
- 7+ years of demonstrated hands-on experience in Application Support environment
- Understanding of ITIL process concepts and ServiceNow
Benefits
- Competitive salary including bonus
- Health and dental benefits effective immediately
- Company pension plan with matched contribution
- Associate vehicle discount program
- Professional growth and development programs
- Fitness reimbursement
- Competitive time off benefits
Requirements Summary
Bachelor’s degree, 7+ years of experience in Application Support, and understanding of ITIL process concepts and ServiceNow
