LHH (Global)

Candidate Support Specialist

Join LHH as a Candidate Support Specialist, providing top-notch customer service. Requires 1+ year in contact centers, Microsoft Office skills. $20-$25/hr.

ServiceNow Role Type:
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Support Specialist
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Sales
ServiceNow Modules:
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources

Job description

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Posted on:
 
February 24, 2025

The Candidate Support Specialist role at LHH involves providing inbound and outbound customer service support to candidates, serving as a primary contact, and handling administrative tasks. The ideal candidate will embody LHH's image and values, have a strong commitment to customer satisfaction, and possess excellent communication and problem-solving skills.

Requirements

  • At least 1 year in a professional, virtual contact center or similar environment with proven success.
  • Expertise in Microsoft Office, Zoom, Salesforce.com, Zendesk, Jira, Salesforce Service Cloud, ServiceNow, or similar platforms.
  • Fluency in French Canadian and Spanish is preferred but not mandatory.

Benefits

  • Growth opportunities within a human resources global leader
  • We prioritize learning to stay agile in an increasingly competitive business environment
  • We foster an open-minded environment where people spark new ideas and explore alternatives
  • Comprehensive benefits package including health, dental, 401k
  • Range $20-$25 per hour

Requirements Summary

At least 1 year of experience in a contact center, expertise in Microsoft Office and cloud-based platforms, and fluency in French Canadian and Spanish