.svg)
ServiceNow
Capacity Engineer
Join ServiceNow as a Capacity Engineer in Sydney. Ensure efficient capacity management, leverage AI, and enjoy flexible work, competitive pay, and great benefits.
The Mothership
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Customer Service Management
IT Operations Management
Incident Management
DevOps
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified Application Developer
Job description
Posted on:
February 16, 2025
ServiceNow is seeking a Capacity Engineer to join their Global Cloud Services team. As a Capacity Engineer, you will play a critical role in ensuring efficient capacity management for ServiceNow's systems. The position offers a unique opportunity to work alongside experienced professionals in a collaborative and supportive environment.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Knowledge of SQL and database concepts
- Familiarity with DNS, DHCP, and PXE boot processes
- Intermediate-to-advanced network troubleshooting skills
- Experience in scripting (JavaScript, Python, Perl, Unix Shell, PowerShell)
- Incident, problem, change, and escalation management expertise
- Basic understanding of enterprise server hardware
- Experience deploying bare metal servers
Benefits
- Flexible work arrangements
- Competitive compensation
- Generous benefits
- Professional atmosphere
- Work-life balance and well-being
Requirements Summary
2+ years of experience in customer-facing technical support, knowledge of SQL and database concepts, and experience in scripting
