CCNA Network Engineer

The CCNA Network Engineer will apply problem-solving skills, interact with network technicians and clients, and provide after-hours support. They will work on exciting projects with customers, have access to a comprehensive Total Rewards Program, and be part of a team of top technical professionals.

Requirements

• Apply problem solving skills and break down complex problems into solvable segments to triage problems as assigned.
• Speak clearly, both in person and by telephone, using a high level of verbal skills, and careful listening.
• Maintain and demonstrate a high regard for personal safety, for the safety of company assets, and team members.
• Dependability and the ability to work under pressure, while meeting critical time frames, are required.
• Self-starter to keep abreast of emerging technologies and trends.
• Experience working with Cisco networking equipment.
• A+, or Network+ certification.
• Exposure to working within SLA timelines.
• Ticket and queue management within ServiceNow.
• 2-3 years in an IT support role troubleshooting issues in a mid-large sized company.
• Ability to use telecommunications test equipment, specifically Fluke network testers, Network analyzers.

Benefits

• Comprehensive Total Rewards Program
• Variety of experiences, development opportunities and exposure to some of the world's most admired companies