As a Senior Associate in PwC's Cybersecurity & Privacy practice, you will work as part of a team to help clients optimize operational efficiency through analysis, implementation, training, and support of ServiceNow applications. You will gain extensive experience in ServiceNow consulting and assist clients in achieving their strategic objectives.
Requirements
- 5-9 years of experience
- Use feedback and reflection to develop self awareness, personal strengths and address development areas.
- Delegate to others to provide stretch opportunities, coaching them to deliver results.
- Demonstrate critical thinking and the ability to bring order to unstructured problems.
- Review your work and that of others for quality, accuracy and relevance.
- Know how and when to use tools available for a given situation and can explain the reasons for this choice.
- Use straightforward communication, in a structured way, when influencing and connecting with others.
- Able to read situations and modify behavior to build quality relationships.
- Uphold the firm's code of ethics and business conduct.
- Design, development and Implementation of Servicenow customization including core platform setup, workflow administration, reporting data imports,custom scripting and third-party integrations.
- Good platform knowledge on Business rules, UI Pages, UI Macros, UI Scripts, script Includes, Client Scripts, workflows, etc.
- Ability to lead/support the team responsible for the implementation and administration of the ServiceNow platform, including managing system configurations, gathering and documenting user and process requirements, developing workflow customizations, and performing quality assurance testing and user acceptance testing
- Responsible for leveraging knowledge and experience to deliver end-to-end methodologies within ServiceNow which includes architecting technical implementations, organizing and prioritizing development effort, interfacing with vendors and management.
- Must possess the technical/functional skills necessary to make an impact on consulting project engagements
- Excellent client facing and communication skills (verbal and written skills)
- Familiarity and experience working in an agile development environment
- Good understanding of JavaScript and Web Services