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Hermès
CDI - Operations IT Manager (H/F)
Join Hermès as an Operations IT Manager in Pantin. Lead IT support, manage service levels, and drive innovation. Requires 12+ years experience and ITIL certification.
Direct Hire
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Virtual Agent
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
February 19, 2025
Hermès is seeking an Operations IT Manager to support its strong growth and meet high requirements in terms of innovation and quality. The successful candidate will be responsible for structuring the Operations Department, supporting users and managing service levels, and implementing new solutions.
Requirements
- Initial BAC+5 formation
- At least 12 years of experience in computer support and operations
- ITIL certification
- ITSM tools such as ServiceNow
- Professional level of English in writing and speaking
Requirements Summary
Initial BAC+5 formation, at least 12 years of experience in computer support and operations, ITIL certification
