Haleon

CEE BI Senior Digital & Tech Business Partner

Join Haleon as a CEE BI Senior Digital & Tech Business Partner in Warsaw. Lead BI solutions, optimize data with ServiceNow, and enjoy a hybrid work model and attractive benefits.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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DevOps
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Governance, Risk, and Compliance
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Integration Hub
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
March 21, 2025

We are looking for a CEE BI Senior Digital & Tech Business Partner to lead the design and implementation of Business Intelligence solutions, including creating reports, charts, and other visualization tools. The role involves managing team operations, optimizing data storage architecture, and ensuring efficient data transformation and integration. The team is based in Warsaw, Poland, and requires cross-functional collaboration to drive success.

Requirements

  • Partner with stakeholders to drive data & analytics agenda and manage digital initiatives end to end.
  • Collaborate with market commercial, QSC, and R&D departments to align market requirements with Digital & Tech strategies.
  • Manage portfolio using Agile and Project/Product Management methodologies, assessing project impacts and ensuring successful delivery.
  • Analyze and document process workflows, demonstrating agile principles to upskill Business Unit functions.
  • Ensure customer satisfaction through regular measurement and improvement actions.
  • Handle escalations and ensure appropriate Digital & Tech responses to crisis situations.
  • Define third-party service level agreements and improve service management efficiency using ServiceNow.
  • Plan and execute Business Unit-specific Tech Service Assurance Measurements.
  • Work on quality, risk, and compliance by implementing info security governance processes and managing risk according to global standards.

Benefits

  • Hybrid work model.
  • Attractive reward package (annual bonus, awards for outstanding performance, recognition awards).
  • Extensive support for work-life balance (flexible working solutions, health & wellbeing activities).
  • Family benefits (extra parental leave, caregiver’s policy).
  • Life insurance and pension plan.
  • Open and inclusive environment supportive of all diversity strands (gender, race, ethnicity, sexuality, disability, or any other characteristic).
  • Private medical package with additional preventive healthcare services for employees and their eligible counterparts.
  • Sports card (Multisport).
  • Personalized learning approach.
  • Supportive community and integration events.

Requirements Summary

5+ years of work experience in Digital & Tech and Digital & Tech Management, with a Bachelor’s Degree in Information Digital & Technology, Computer Sciences, Business Administration or similar