Change and Release Analyst (maternity cover)

Fourth is a cloud-based SaaS company looking for a Change and Release Analyst to join a well-established team responsible for managing day-to-day release and change activities. The role involves planning, coordination, and implementation of changes and software releases across the Production estate.

Requirements

• Fluent English (written and spoken)
• Enterprise Change Management experience, preferably with ITIL v3 certification
• Knowledge/ experience around (CAB) Change Advisory Board
• Knowledge/ experience around software development lifecycle (SDLC)
• Experience in implementing and promoting release best practices
• Ability to analyse the release process and drive improvements
• Strong understanding of deployment strategies
• Solid working experience of Quantity Assurance best practices
• Advanced usage of ITSM tools like ServiceNow, Zendesk, JIRA or similar platforms to manage changes, releases, and workflows
• Working knowledge of Agile development practices

Benefits

• 25+ days off, as well as birthday day off and 4 charity days off per year
• Flexible start and end of the working day and hybrid working mode, including a combination remote and in the office
• Team-centric atmosphere
• Encouraging healthy lifestyle and work-life balance including supplemental health insurance
• New parents bonus scheme