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Zensar
CIS SERVICE DELIVERY MANAGEMENT-CIS CHANGE MANAGEMENT
Join Zensar as a CIS Service Delivery Manager in [Location]. Leverage ServiceNow CMDB skills to manage ITSM processes and ensure effective change management.
Consulting
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Change Management
Configuration Management Database
Governance, Risk, and Compliance
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
March 11, 2025
CIS Service Delivery Management - CIS Change Management role responsible for ensuring ITSM processes are followed and maintained during the implementation of the new network infrastructure across Regional Offices. The role requires substantial experience with Configuration Management, preferably with ServiceNow CMDB, aligned to CSDM.
Requirements
- Substantial evidenced and demonstrable hands-on experience with Configuration Management, preferably with ServiceNow CMDB, aligned to CSDM.
- Hand-on experience in managing large volumes of CMDB data (components, services) in ServiceNow, aligned to CSDM.
- Solid understanding of Change and Release Management processes, including risk assessment, CAB participation, and deployment coordination.
Requirements Summary
Experience with Configuration Management, Change and Release Management processes, and network infrastructure components
