ServiceNow

Client Director - Manufacturing - Mid West

Join ServiceNow as a Client Director in Chicago, IL. Lead client relationships, drive business growth, and enjoy competitive pay and benefits.

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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IT Operations Management
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IT Service Management
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Security Operations
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
February 20, 2025

As a Client Director - Manufacturing - Mid West at ServiceNow, you will produce new business with a defined set of ServiceNow's largest existing accounts, oversee executive relationship management, and lead virtual teams. You will provide strategic leadership to clients, work with ServiceNow solution teams, and develop a clear roadmap to promote an outstanding customer experience.

Requirements

  • 7+ years of experience in client management, and aligning account strategies to revenue opportunities
  • 2+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management
  • Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations)
  • Experience achieving sales targets
  • Experience leading virtual or matrixed teams
  • Ability to understand broad, macro-level business IT needs for a prospective client

Benefits

  • Base pay of $154,080 - $254,280, plus equity (when applicable), variable/incentive compensation and benefits
  • Health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP, matching donations, a flexible time away plan and family leave programs

Requirements Summary

7+ years of experience in client management, 2+ years of experience as a Client Director or equivalent role, and experience leading virtual or matrixed teams