University of Chicago

Clinical Trial Intake & Activation Coordinator

Join the University of Chicago as a Clinical Trial Intake & Activation Coordinator in Chicago. Utilize ServiceNow for study intake and support management. Benefits include health insurance and retirement plan.

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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Service Catalog
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
April 22, 2025

Join a dynamic and fast-growing team at the University of Chicago's Office of Clinical Research to facilitate the intake and activation of new clinical trials. The Clinical Trial Intake & Activation Coordinator will serve as a key liaison between Investigators, Study Teams, and institutional stakeholders.

Requirements

  • Serve as the primary point of contact for Investigators and Study Teams
  • Triage initial study intake submissions via ServiceNow
  • Manage and triage incoming support requests via ServiceNow
  • Submit and track service requests with external vendors

Benefits

  • Health insurance
  • Retirement plan
  • Paid time off

Requirements Summary

2-5 years of work experience in a related job discipline, knowledge of service management or ticketing systems, and strong organizational and communication skills