Thomson Reuters

Cloud Engineer

Join Thomson Reuters as a Cloud Engineer in Reforma, DF. Leverage ServiceNow for incident management, cloud infrastructure, and CI/CD solutions. Enjoy flexible vacation and wellness benefits.

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
April 8, 2025

Join our team as a Cloud Engineer to build and deploy modern cloud native software applications and services for Thomson Reuters. In this role, you will collaborate with technology peers and business partners to design and implement cloud infrastructure, troubleshoot and resolve incidents, and develop scalable solutions.

Requirements

  • Participate in a high-performance Cloud Ops team in all aspects of operating a production, hosted product in the cloud (AWS/Azure).
  • Participate with peers in the 24/7 rotation to provide service/infrastructure support and troubleshooting assistance.
  • Operations work includes resource provisioning, deployments, troubleshooting, monitoring, alerting, configuration management, access management, and continually improving the standards for these activities
  • Responding to Alerts, ServiceNow-based ticketing system to resolve incidents and requests for the supported environment.
  • Handle Change and Incident Management for CloudOps team.
  • Developing and refining solutions and services for Cloud Landing zones, working with all cloud providers and their landing zone services, tools, and solutions.
  • Work with other teams (including development, client services, product management, security) in a CI/CD environment

Benefits

  • Flexible vacation
  • Two company-wide Mental Health Days off
  • Access to the Headspace app
  • Retirement savings
  • Tuition reimbursement
  • Employee incentive programs
  • Resources for mental, physical, and financial wellbeing

Requirements Summary

Proven ability to learn new technologies quickly, solve complex problems independently, and communicate effectively