Thomson Reuters

Cloud Engineer

Join Thomson Reuters as a Cloud Engineer in Reforma, DF. Leverage ServiceNow for incident management, cloud ops, and CI/CD in a hybrid work environment.

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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Discovery
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
April 18, 2025

We are seeking a highly motivated cloud software engineer to join our Infrastructure Hosting and Networks team. As a Cloud Engineer, you will collaborate with technology peers and business partners to build and deploy the foundation for the next generation of modern cloud native software applications and services for Thomson Reuters.

Requirements

  • Participate in a high-performance Cloud Ops team in all aspects of operating a production, hosted product in the cloud (AWS/Azure)
  • Participate with peers in the 24/7 rotation to provide service/infrastructure support and troubleshooting assistance
  • Operations work includes resource provisioning, deployments, troubleshooting, monitoring, alerting, configuration management, access management, and continually improving the standards for these activities
  • Responding to Alerts, ServiceNow-based ticketing system to resolve incidents and requests for the supported environment
  • Handle Change and Incident Management for CloudOps team
  • Developing and refining solutions and services for Cloud Landing zones, working with all cloud providers and their landing zone services, tools, and solutions
  • Work with other teams (including development, client services, product management, security) in a CI/CD environment
  • Communicate effectively (a critical skill) to ensure accuracy of work (including creating and updating team documentation), requirements are met, and expectations are set
  • Participate in efforts to gather operational requirements and evaluate, present, implement, integrate, and document solutions for operations relating to new business initiatives
  • Collaborate with technologists across the company to build cloud native applications
  • Coding for infrastructure continuous build and delivery automation
  • Ensure consistency with cloud architectural guiding principles for assigned projects
  • Keep up to date with emerging cloud technology trends – open source and cloud vendors such as AWS, AZURE & Google.
  • Articulate complex problems, concepts and solutions through formal and informal means to global technical and non-technical audiences and developing scalable solutions to handle them.
  • Be a thought leader and influencer in cloud native development best practices, which includes continuous delivery, security, infrastructure as a code, automation, immutable infrastructure and service discovery.

Benefits

  • Hybrid Work Model
  • Flexibility & Work-Life Balance
  • Career Development and Growth
  • Industry Competitive Benefits
  • Culture
  • Social Impact
  • Making a Real-World Impact

Requirements Summary

2+ years engineering experience, skills with Cloud Landing zones, AWS, Microsoft Azure or GCP, proven ability to learn new technologies quickly, excellent communication skills