Cloud Operations Manager

Sev1Tech is looking for a Cloud Operations Manager to support a large, federal Network Cyber and Cloud Support Services program. The ideal candidate will have 10+ years of IT operations experience, 5+ years of experience in managing enterprise technologies, and 5+ years of managing teams. The Cloud Operations Manager will guide and oversee technical resources in managing the operations in a multi-cloud and hybrid environment, including Onboarding, Monitoring, Sustainment, Incident Response, and Customer Service.

Requirements

• Ten (10 plus) years of IT operations experience
• Five (5 plus) years of experience in managing enterprise technologies
• Five (5 plus) years managing teams
• Strong organizational skills as well as a technical background in IT operations
• Understanding of monitoring, logging, and cost management tools and practices
• Extensive problem-solving experience, including managing responses to service disruptions and security events
• Thorough knowledge of Cloud computing and infrastructure
• Ability to work independently and as part of a team
• Effective communication skills with team members and customers at all levels
• Ability to effectively brief senior leadership on operational issues
• Strong organizational skills, leadership skills and problem-solving skills
• Possess a broad understanding of ServiceNow capabilities and features
• Obtain and maintain a DHS CBP full field background investigation
• Cloud certification
• ITIL
• Other vendor and IT Operations related certs

Benefits

• Full Time W/Benefits Ret Match