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Apside
Coach ITSM
Join Apside as a Coach ITSM, guiding clients in ServiceNow Incident and Request Management. Leverage ITIL v4 expertise to enhance ITSM solutions.
Staffing Agency/Recruiter
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
March 5, 2025
Seeking an experienced Coach ITSM with expertise in Service Desk Incident Management and Request Management to guide and coach clients on ITIL v4 best practices and ServiceNow.
Requirements
- Extensive experience in Incident Management and Request Management within a Service Desk environment.
- Hands-on expertise in ServiceNow with a proven track record of implementing ITSM solutions.
- Strong understanding of ITIL v4 best practices and how to apply them in real-world scenarios.
Requirements Summary
ITSM experience, ServiceNow expertise, and ITIL v4 certification are preferred
