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Stryker
Command Center Engineer, CloudOps
Join Stryker as a Command Center Engineer, CloudOps in Bengaluru. Leverage ServiceNow for incident management in healthcare IT. 6+ years experience required.
Direct Hire
Senior
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified System Administrator
Job description
Posted on:
April 24, 2025
We seek a dedicated Command Center Engineer, Cloud Ops, to monitor Vocera solutions in hospitals. The ideal candidate will have extensive experience with cloud operations, monitoring, managing, and responding to operational alerts/incidents.
Requirements
- Bachelor's degree in computer science or related field of study
- 6+ years of experience
- 4+ years of experience in a command center, or similar environment
- Expertise in cloud platforms (AWS, Azure, VMware), system administration (Windows, RHEL), and network management
- Experience in ITIL and command center operations, particularly in Healthcare IT environments
- Proficient in Python and Bash for automating tasks
- Skilled in Zabbix, Datadog, Prometheus, CloudWatch, Nagios, and SolarWinds for performance monitoring
- Strong experience with ServiceNow and Salesforce for incident and request management
- Excellent under pressure with strong communication and team collaboration skills
- Flexible Work: Available to work shifts, including nights, weekends, and holidays
- Travel Percentage: 10%
Benefits
- Opportunity to join a dynamic team
- Professional growth and development
Requirements Summary
6+ years of experience, 4+ years in command center, Bachelor's degree in computer science, expertise in cloud platforms and ITIL
