ServiceNow

Community User Group Program Manager

Join ServiceNow in San Diego as a Community User Group Program Manager. Drive engagement, enhance user experiences, and enjoy competitive pay and benefits.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Technical Project Manager
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Virtual Agent
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 5, 2025

We are seeking a Community User Group Program Manager to execute strategic initiatives that enhance the ServiceNow Community User Group experience, drive engagement, and strengthen relationships among our community & greater ecosystem.

Requirements

  • 8+ years of community experience with proven success in building and scaling large global user group programs
  • Strong content background, leadership, and people management skills
  • Excellent communication and relationship-building skills, with ability to analyze data and drive continuous improvement
  • Strong understanding of ServiceNow's ecosystem and customer journey (plus)

Benefits

  • Base pay of $112,200 - $196,400, plus equity, variable/incentive compensation, and benefits
  • Health plans, including flexible spending accounts, 401(k) Plan with company match, ESPP, matching donations, flexible time away plan, and family leave programs

Requirements Summary

8+ years of community experience, strong content background, leadership, and people management skills