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Integrated Resources INC
Configuration Management
Join Integrated Resources INC in Detroit as a Configuration Management Data Specialist. Oversee service requests, improve processes, and collaborate with teams. 5-8 years experience required.
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
IT Service Management
Service Catalog
Virtual Agent
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 19, 2015
Integrated Resources, Inc is seeking a Configuration Management Data Specialist to oversee and participate in the day-to-day processing of Service Requests and Change Management tasks assigned to the Configuration Queue. The individual will be responsible for ongoing service improvement, documenting process, standards and policies, and communicating effectively with other process teams.
Requirements
- 5-8 years of relevant experience
- Working knowledge of ITIL principles and best practices in Service Management
- Experience with ServiceNow Configuration Management is preferred
Requirements Summary
5-8 years of experience, ITIL knowledge, ServiceNow experience preferred
About
Integrated Resources INC
Corporate Services, Healthcare, Tech, Software & IT Services
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