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T-Systems International
Configuration Management
ServiceNow Configuration Management expert needed at T-Systems, Pune. Master CMDB, SACM, ISP, CSDM modules. ITIL knowledge, data quality management, KPI tracking required. Great Place to Work certified.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Problem Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
September 23, 2025
Configuration Management job at T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.)
Requirements
- Strong expertise in ServiceNow (CMDB, SACM, ISP, and CSDM)
- Solid understanding of Configuration Management processes and ITIL practices
- Hands-on experience with data quality management, validation, and reconciliation
- Ability to write, update, and maintain process documents and work instructions
- Strong analytical skills to track KPIs, perform root cause analysis, and propose improvement measures
Benefits
- Great Place To Work Certification
- Proud recipient of the prestigious Great Place To Work CertificationTM
Requirements Summary
Strong expertise in ServiceNow, solid understanding of Configuration Management processes and ITIL practices, hands-on experience with data quality management, and ability to write process documents
