Swift

Configuration Management Process Manager

Join Swift in Culpeper, VA as a Configuration Management Process Manager. Drive data transformation, implement CMDB solutions, and enjoy competitive benefits.

ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
February 13, 2025

We're seeking an experienced Configuration Management Process Manager to drive our data transformation and ensure resilience in our services. You will design and implement a strong CMDB and Common Services Data Model (CSDM), leveraging ServiceNow, to automate processes, streamline operations, and promote compliance to enhance efficiency.

Requirements

  • Extensive CMDB Experience: 6-10 years of expertise in Configuration Management, including designing, implementing, and documenting CMDB solutions on the ServiceNow platform to support current and future business needs.
  • Product Owner Experience: Proven experience as a Product Owner, managing cross-functional teams to deliver successful outcomes in Configuration Management and related processes.
  • ITIL Certifications: ITIL Foundation certified, with a preference for ITIL Strategic Leader certifications, demonstrating a strong understanding of ITIL frameworks and their application in Configuration Management and service management.

Benefits

  • Competitive package
  • Opportunity to make a difference
  • Freedom to be yourself

Requirements Summary

6-10 years of experience in Configuration Management, Product Owner experience, and ITIL certifications