Consultant

We are seeking a knowledgeable and proactive Application Support Engineer to join our IT support team, providing exceptional support for SaaS and Commercial Off-The-Shelf (COTS) applications.

Requirements

• 4-6 years of relevant experience
• Proven experience in application support or a similar role, with a focus on SaaS and COTS applications
• Strong problem-solving skills, with the ability to diagnose and resolve complex technical issues quickly and effectively
• Proficiency in Python and C# scripting; experience with Azure Functions is strongly preferred
• Expertise with complex SQL queries for data retrieval and database troubleshooting
• Experience with code version management using GitHub Enterprise
• Proficiency in using and managing the ServiceNow ticketing system
• Excellent communication skills, both written and verbal, with the ability to convey technical information to non-technical users
• Ability to manage and prioritize multiple tasks and projects efficiently in a fast-paced environment
• Strong documentation skills with keen attention to detail

Benefits

• No specific benefits mentioned