CDS Global

Corporate Services Support Specialist

Join CDS Global in Louisville, KY as a Corporate Services Support Specialist. Provide technical support, troubleshoot issues, and enjoy competitive salary and benefits.

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Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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IT Service Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
February 27, 2025

Corporate Services Support Specialist provides technical support to internal users, resolving incidents and requests in a timely manner. They analyze, troubleshoot, and resolve issues with corporate systems, software, and hardware. The role is crucial in empowering the Homecare Homebase workforce.

Requirements

  • 1+ years of work experience in a Service Operations or Service Desk role
  • Experience with Healthcare industry HIPAA regulations
  • Experience using the ServiceNow platform in an IT Service Management or Service Operations role

Benefits

  • Competitive salary
  • Comprehensive benefits package
  • Opportunity to work in a dynamic and innovative company

Requirements Summary

1-2 years of experience in Service Operations or Service Desk role, experience with HIPAA regulations, and experience with ServiceNow platform