Corporate Services Support Specialist

Homecare Homebase, a subsidiary of Hearst Corporation, is hiring a Corporate Services Support Specialist to provide technical support and resolve incidents and requests in a timely manner. The ideal candidate will have a sound technical ability, excellent communication skills, and experience in Service Operations or Service Desk roles.

Requirements

• 1+ years of work experience in a Service Operations or Service Desk role in a production Enterprise or SaaS environment
• Experience with Healthcare industry HIPAA regulations (similar regulated industry experience considered)
• Experience using the ServiceNow platform in an IT Service Management or Service Operations role
• Familiar knowledge of process and IT service management concepts such as ITIL and ITSM

Benefits

• Paid time off
• Health benefits
• Retirement plan
• Stock options