Costumer Relationship Manager Specialist L4 to L7 - Deadline 29/04/25

Reporting and documentation tasks, customer relationship management, adoption of digital solutions, stakeholder communication, project portfolio management, and regulatory compliance.

Requirements

• Bachelor or Master Degree
• Ability to work autonomously
• Solid understanding of IT Portfolio and Project Management methodologies
• Proficient in using Portfolio Management tools and software
• Basic knowledge of budgeting, resource allocation, and financial tracking
• Familiarity with project management methodologies, such as Agile or PM2
• Familiarity with repository solutions like GovIS2 or ServiceNow, preferably
• Strong organizational and time-management capabilities
• Excellent communication skills, both verbal and written
• Detail-oriented with strong analytical and problem-solving skills
• Capable of producing clear and structured technical and non-technical documentation
• Adaptable to new and dynamic environments and capable of working with fast-changing technologies
• Strong interpersonal skills and ability to understand what each stakeholder wants and needs
• Aptitude to foster positive relationships
• Problem-solving attitude
• Excellent communication skills
• Ability to prepare clear and well-structured documents, and presentations
• Managing and supporting IT portfolio and project management tasks
• Coordination and collaboration with diverse project and business teams
• Documenting and tracking project statuses and resource usage
• Utilizing and managing Project and Portfolio Management (PPM) tools