ServiceNow

Creative Director

Join ServiceNow as a Creative Director in Addison, TX. Lead innovative campaigns, mentor teams, and drive brand growth. 15+ years experience required.

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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Governance, Risk, and Compliance
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Virtual Agent
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Hardware Asset Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Hardware Asset Management

Job description

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Posted on:
 
February 14, 2025

A creative director is needed to lead the creation of impactful, brand-building and demand-generating programs and campaigns. The role will work with a cross-functional team to establish strategic and creative approaches to integrated campaigns. A creative leader who can dream up and implement innovative ways for the company to tell its story across various channels.

Requirements

  • Set the creative "vision" based on brand vision, product truths, customer insights, content strategy, and knowledge of the customer journey.
  • Work cross-functionally with a core team of stakeholders to create campaigns that build the brand and generate demand.
  • Lead teams, contractors, and/or agency partners to create campaigns that build the brand and generate demand.
  • Contribute to the creative brief process to translate stakeholder input into sound creative strategy.
  • Bring digital-first thinking to every assignment/task and optimize digital creative in real-time based on in-market performance data.
  • Champion long-term initiatives that deliver success across a broader area of impact.
  • Actively train, mentor, and manage junior-level creative team members to take creative risks and do their best work.
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • A minimum of 15 years of experience in the creative industry with at least 5 years working on integrated, digital-first campaigns as part of an in-house team.
  • Exceptional ability to lead, influence, and work across organizational boundaries with a consistent history of cross-functional collaboration.
  • Proven ability to lead by example and consistently inspire creative colleagues to create differentiating, pioneering ideas that conceptualize world-class solutions.
  • Obsessed with finding the inspiring truths that lead to creative thinking that solves creative problems and propels the brand into the future.
  • Strong presenter with an ability to sell creative thinking and ideas across the organization and with senior-level executives.
  • Must be a believer in the power of brand and the importance of applying the brand consistently across all customer touchpoints.
  • A curious learner with a growth mindset and an ability to quickly absorb information and learn on the job.
  • Experience working on B2B business (ideal, but not required).
  • An expert in Adobe Creative Cloud.
  • Curiosity for AI & Innovation.

Benefits

  • Equal Opportunity Employer
  • We strive to create an accessible and inclusive experience for all candidates.
  • Accommodations for candidates with disabilities.
  • Export Control Regulations.

Requirements Summary

15+ years of experience in the creative industry with a minimum of 5 years working on integrated, digital-first campaigns
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