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Takeda
CRM Operations Analyst
Join Takeda as a CRM Operations Analyst in Bengaluru. Leverage ServiceNow skills to enhance CRM products, troubleshoot issues, and support digital capabilities. Competitive salary and flexible work options.
Direct Hire
Entry Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
DevOps
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
April 3, 2025
As a CRM Operations Analyst, you will support and maintain CRM products, troubleshoot platform incidents, and develop small enhancements. You will contribute to the development of a cutting-edge platform that empowers our organization's digital capabilities for Patients and Healthcare Professionals.
Requirements
- Bachelor's degree in computer science, systems analysis, product management or a related study, or equivalent experience
- 1+ years of experience operating software focused on Veeva CRM with orientation towards or aptitude to learn Salesforce-based technologies
- Experience with IT Service Management framework, and tools like ServiceNow
Benefits
- Competitive Salary + Performance Annual Bonus
- Flexible work environment, including hybrid working
- Comprehensive Healthcare Insurance Plans for self, spouse, and children
Requirements Summary
Bachelor's degree in computer science or related field, 1+ year of Veeva CRM experience, experience with IT Service Management framework
