.svg)
Aisera
Customer Engineer
Join Aisera as a Customer Engineer in Palo Alto, CA. Leverage ServiceNow skills to enhance customer success. 5+ years in customer engineering required. Competitive salary and growth opportunities.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 27, 2025
Aisera is a leading provider of AI Copilot solutions. We're building a world-class Customer Success team and looking for a Customer Engineer to partner with internal engineering and product teams to help bridge business and technology, and make our customers wildly successful.
Requirements
- 5 years of Customer engineering, and/or software development, experience.
- Experience in customer facing roles required.
- Knowledge of scripting using bash, Java, JavaScript, Python, or similar scripting/programming language.
- Knowledge of REST APIs – how to make calls and troubleshoot errors.
- Knowledge of security standards (authentication/authorization) & practices including oAuth, SAML and SSO.
- Experience with setting connectors between IT systems like Zendesk, Jira, ServiceNow, etc.
- Knowledge of AI technologies is a plus.
- Bachelor’s degree or equivalent knowledge in computer science, engineering, or related technical field.
Benefits
- Competitive salary
- Dynamic and fast-paced work environment
- Opportunities for growth and development
- Equal opportunity employer
Requirements Summary
5+ years of customer engineering experience, knowledge of scripting, REST APIs, and security standards, and experience in customer-facing roles
Apply now
Palo Alto
|
California
United States
Mid-Level
Hybrid
Full Time
120000-160000 USD/year
